Privacy Policy

Our Commitment

AI Visible is a trading name of Lee Hartley Digital Services, based in Salford, Greater Manchester. We respect your privacy. Any information you provide is used only to respond to your enquiry or deliver our services. We do not sell your data, we never have, and we never will.

What We Collect

We may collect the following when you interact with our website or services:

• Name and contact details (email address, phone number) when you submit a form
• Business information you provide voluntarily (company name, website URL, position)
• Website usage data through analytics cookies (see our Cookie Policy)
• Technical data such as browser type and IP address, collected automatically by our hosting provider

How We Use It

• To respond to enquiries and deliver the services you have requested
• To send service-related communications (audit reports, implementation updates)
• To improve our website and understand how visitors use it
• Where you have opted in, to send occasional updates about AI search visibility

Mailing List

If you opt into our mailing list, we retain your email address until you unsubscribe. You can opt out at any time using the unsubscribe link in any email, or by contacting us directly.

Data Sharing

We do not sell, rent or share your personal data with third parties for their own marketing purposes. We may use trusted third-party tools to help deliver our services (such as form processing or email delivery), which may process data on our behalf under appropriate data processing agreements.

Data Retention

We retain your data only for as long as it is needed for the purpose it was collected. Client data related to paid services is retained for up to 7 years for accounting purposes. Enquiry data from contacts who do not become clients is deleted after 12 months.

Your Rights (UK GDPR)

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (the "right to be forgotten")
• Object to or restrict certain types of processing
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the ICO (ico.org.uk) if you believe your rights have been breached

To exercise any of these rights, please contact us. We will respond within 30 days.

Cookies

We use cookies to understand how visitors use our website and to remember your preferences. See our Cookie Policy for full details.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised date. Continued use of our website after changes constitutes acceptance of the updated policy.